Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
At arijalorent, we collect information that helps us provide better financial education services. This includes details you share directly with us and information we gather automatically when you use our platform.
Personal Information You Provide
- Contact details including name, email address, phone number, and postal address
- Financial background information for program suitability assessment
- Educational history and career objectives
- Payment information for course enrollment and materials
- Communication preferences and feedback responses
- Program participation records and assessment results
Automatically Collected Information
Our website automatically collects certain technical information to improve your experience and ensure platform security.
- Device information, browser type, and operating system details
- IP address and general geographic location
- Website usage patterns and page interaction data
- Session duration and feature usage statistics
- Error logs and performance metrics
How We Use Your Information
We use your personal information exclusively for legitimate educational and business purposes. Your data helps us deliver quality financial education programs and maintain our service standards.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Program enrollment and delivery | Contact details, educational background, payment information | Contract performance |
| Course recommendations and guidance | Financial background, career objectives, learning progress | Legitimate interest |
| Platform security and fraud prevention | Device information, IP address, usage patterns | Legitimate interest |
| Customer support and inquiries | Contact details, communication history, account information | Contract performance |
| Service improvement and development | Usage statistics, feedback, performance metrics | Legitimate interest |
Information Sharing and Disclosure
arijalorent maintains strict policies regarding information sharing. We only share your personal information in specific circumstances and with appropriate safeguards in place.
Important: We never sell, rent, or trade your personal information to third parties for marketing purposes. Any sharing occurs only for legitimate business operations or legal requirements.
Authorized Service Providers
- Educational technology platforms that host our course materials
- Payment processors for secure transaction handling
- Email service providers for course communications
- Analytics services to understand platform usage
- IT support vendors for technical maintenance
Legal Requirements
We may disclose personal information when required by Australian law, court orders, or regulatory authorities. This includes compliance with taxation requirements, educational standards, and consumer protection regulations.
Your Privacy Rights
Under Australian privacy legislation, you have specific rights regarding your personal information. We've designed simple processes to help you exercise these rights effectively.
Access Your Information
Request a copy of all personal information we hold about you, including how it's been used and shared.
Correct Inaccuracies
Update or correct any incorrect or incomplete personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Restrict Processing
Limit how we use your information while maintaining your account access.
Data Portability
Receive your personal information in a structured format for transfer to another service.
Withdraw Consent
Remove consent for specific uses of your information where consent was the legal basis.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our approach combines technical safeguards with organizational policies.
Technical Safeguards
- SSL/TLS encryption for all data transmissions
- Advanced firewall protection and intrusion detection systems
- Regular security audits and vulnerability assessments
- Secure backup systems with encrypted storage
- Multi-factor authentication for administrative access
- Regular software updates and security patches
Organizational Measures
- Staff training on privacy and data protection requirements
- Access controls limiting data access to authorized personnel only
- Regular review and updating of privacy policies and procedures
- Incident response procedures for potential security breaches
- Vendor management processes for third-party service providers
Data Retention and Deletion
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law. Different types of information have different retention periods based on their purpose and legal requirements.
| Information Type | Retention Period | Reason |
|---|---|---|
| Student enrollment records | 7 years after course completion | Educational compliance and certification requirements |
| Payment and billing information | 7 years after final transaction | Taxation and financial record requirements |
| Website usage analytics | 26 months from collection | Service improvement and performance analysis |
| Marketing communications data | Until consent withdrawn or 3 years of inactivity | Ongoing relationship management |
| Customer support records | 3 years after case closure | Quality assurance and dispute resolution |
Automatic Deletion: When retention periods expire, we securely delete personal information from our systems unless extended retention is required by law or ongoing legal proceedings.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and personalize your experience
- Analytics Cookies: Provide insights into website usage and performance
You can disable cookies through your browser settings, though this may affect certain website features. Most browsers allow you to view, delete, and block cookies from specific websites.
International Data Transfers
While arijalorent primarily operates within Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your personal information.
Transfer Safeguards
- Adequacy decisions recognizing equivalent privacy protection
- Standard contractual clauses with international service providers
- Binding corporate rules for multinational companies
- Industry codes of conduct and certification schemes
- Regular monitoring of international service provider compliance
Children's Privacy
arijalorent's financial education programs are designed for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from someone under 18, we will take steps to delete that information promptly.
If you believe we have collected information from someone under 18, please contact us immediately using the details provided below so we can address the situation appropriately.
Privacy Policy Updates
We review and update this privacy policy regularly to reflect changes in our practices, technology, legal requirements, and business operations. When we make significant changes, we'll notify you through appropriate channels.
How We Communicate Changes
- Email notifications to registered users for material changes
- Website notices highlighting policy updates
- Updated effective date at the top of this policy
- Summary of key changes in our course communications
We encourage you to review this policy periodically to stay informed about how we protect your personal information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help. Our team responds to privacy inquiries within 30 days.
Rockingham WA 6168
Australia
For privacy-related complaints that we cannot resolve directly, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.